Project Management Problem


It is currently very difficult to get a clear report on the number of hours spent on projects within the district. Also, it is difficult to manage the assignment of tasks to individuals and report when the tasks are completed. This is especially true in the realm of computer support where our tasks are so varied and work is done simultaneously for many people across the district.


Our new inventory and helpdesk software, TrackIT, has the potential of resolving these project management needs. It has the ability to define projects, define tasks, assign tasks to individuals, and track the hours spend on each task. What is missing is clear instructions on how to combine all of those pieces into the management of a complete project. Also, there are some reporting needs that are not currently provided.

This project will document how to use TrackIT for project management and will build the reports needed to do effective project management with TrackIT. The goal is an easy way to get full accounting for time spent on individual projects.


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